Terms of service

1. Identification of the provider and purpose

These general terms and conditions ("Terms") govern access to and use of the website located at https://www.builtwithskills.com (the "Website"), the community operated on the Circle platform (the "Community"), and any course, coaching engagement, or done-for-you service made available by the provider (the "Services").

The provider of the Website and the Services is Mr. Jethro Pickering and Ms. Heidi Hein, trading as Built With Skills (the "Provider", "we" or "us"). Ms. Hein carries on this activity as a self-employed individual (autónomo) under Spanish law; no separate corporate entity has been incorporated. Contact e-mail: hello@builtwithskills.com. A registered business address and tax identification number have not been published on the Website at the date of these Terms; either will be supplied on request, including to any consumer who requires them before entering into a paid Service.

Access to or use of the Website, joining the Community, or engaging any Service constitutes acceptance of these Terms in full ("User" or "you"). If you do not agree to these Terms, you should not use the Website, join the Community, or engage any Service.

2. Services currently offered

At the date of these Terms, the Provider offers: (a) a free community and one free course within it, named "The Launch Framework"; (b) "Built", a done-for-you website build; and (c) "Pro", an ongoing tier for scaling what Built delivers, still being built and available at the date of these Terms only as part of a one-year commitment taken alongside Built. Built and Pro are described in full, including their current prices and scope, at www.builtwithskills.com/built. The terms of that page form part of the contract for either Service and prevail over this Section to the extent of any inconsistency.

There is no paid tier of, and no charge for access to, the Community or The Launch Framework. Joining the Community does give rise to a subscription of €1 per month, billed through Circle, which is levied solely as a deterrent against automated and fraudulent sign-ups and does not constitute consideration for any course, content, or advice provided within the Community.

Community accounts are held on Circle, a platform operated by a third party. Circle's own terms of service govern your account on that platform, in addition to these Terms.

3. Services that may be offered in future

The Provider may, from time to time, offer additional paid Services beyond those described in Section 2, including one-to-one coaching and a standalone subscription to Pro outside of a Built commitment. Where such a Service is offered, its price, scope, deliverables, and any term varying from these Terms (including its specific right of withdrawal or refund terms) will be stated in the contract or order confirmation for that Service, and will prevail over these Terms to the extent of any inconsistency. No such Service is offered for consideration at the date of these Terms; this clause is included so that its terms are established before any such Service is offered.

4. Price and payment

The sums currently payable under these Terms are: the €1 monthly subscription referred to in Section 2, collected by Circle on the Provider's behalf through Circle's own payment processor; and the prices of Built and Pro stated on the Built page, currently €497 for Built alone, or €248.50 for Built together with a one-year commitment to Pro at its current price of €987 for that year. Pro's current price already reflects a promotional discount for taking it while it is still being built; that discount applies to Pro's own price regardless of whether it is taken alongside Built, and is distinct from the discount applied to Built's price for committing to Pro.

You may cancel the €1 subscription at any time from your Circle account settings. Cancellation takes effect at the end of the then-current billing period; no partial refund is issued for the unused portion of a period already paid for.

There is no automated checkout for Built or Pro on the Website at the date of these Terms. Booking either through the form on the Built page is a request to contract; the contract is concluded, and payment arranged, once the Provider confirms your booking and you pay by the means the Provider specifies at that time. The price of Pro after the first committed year, and any renewal terms, will be stated before that first year ends.

5. Right of withdrawal (consumer users)

Where you act as a consumer within the meaning of the recast text of the General Law for the Defence of Consumers and Users, approved by Royal Legislative Decree 1/2007, of 16 November ("TRLGDCU"), you are entitled to withdraw from a distance contract for services within fourteen (14) calendar days of its conclusion, without giving any reason and without penalty, pursuant to Articles 102 to 108 TRLGDCU.

By joining the Community, you expressly request that access be granted to you immediately, before the fourteen-day withdrawal period has elapsed. In accordance with Article 103(a) TRLGDCU, you acknowledge that, once the service has been fully performed, that is, once you have been granted access to the Community and its content, you will have lost your right of withdrawal, even where the fourteen-day period has not yet expired. Before that point, you may withdraw and cancel your subscription as described in Section 4, at no cost.

Built is a service contract to which the withdrawal right applies. If you cancel before the Provider begins work against your questionnaire answers, you are entitled to a full refund, whether or not the fourteen-day period has elapsed. In accordance with Article 103(a) TRLGDCU, by booking Built you expressly request that the Provider may begin that work within the fourteen-day period, and you acknowledge that, once work has begun, you will have lost your right of withdrawal.

Where you take Built together with a year of Pro, the year of Pro is separately withdrawable within the same fourteen days, in full, for as long as it has not yet started; once it has started, the same Article 103(a) exception applies to the unused part of that year. Withdrawing from the Pro commitment alone, while keeping Built, removes the discount that commitment earned on Built's price, and the difference between the discounted and full price of Built becomes payable.

The same principles apply to any future coaching or done-for-you Service, unless the specific contract for that Service states otherwise. Nothing in this Section affects any right you may have under Spanish or EU consumer protection law that cannot lawfully be excluded by these Terms.

6. Access and permitted use

Access to the Community and to The Launch Framework is granted to you personally, for the duration of your active subscription. You shall not share your account credentials with, or grant access to, any third party, nor reproduce, distribute, or resell the material made available to you, whether in whole or in part.

Should the Provider discontinue the Community, reasonable prior notice will be given, and the Provider will make reasonable efforts to make the course content available to active members through an alternative means.

7. Conduct within the Community

You shall not use the Community to harass or abuse another member, to post unsolicited commercial content, or to solicit other members for your own commercial purposes. The Provider reserves the right to suspend or terminate your access to the Community for a breach of this Section, without any obligation to refund sums already paid.

8. Intellectual property

All content made available on the Website and within the Community, including text, video, course material and design, is owned by the Provider or licensed to it, and is protected under Royal Legislative Decree 1/1996, of 12 April, approving the recast text of the Intellectual Property Law, and applicable international treaties. You are granted a limited, personal, non-transferable licence to use such material for your own business, but not to republish, resell, or teach that material as your own.

In respect of Built, or any other done-for-you Service, ownership of the specific deliverables produced for you (your own website and its content) transfers to you upon payment in full for that Service, unless the specific contract for that Service provides otherwise. Any underlying tool, template, or process used by the Provider to produce those deliverables remains the Provider's property.

9. No guarantee of results

The Provider does not warrant that use of the Website, the Community, or any Service will produce any particular financial, commercial, or search ranking outcome. Section 10 and the earnings disclaimer, incorporated into these Terms by reference, set out this limitation in full.

10. Limitation of liability

The Website, the Community, and any Service are provided on an "as is" basis. To the maximum extent permitted by applicable law, the Provider excludes liability for any indirect or consequential loss, including loss of profit, loss of revenue, or loss of data, arising out of or in connection with your use of the Website, the Community, or any Service.

Where the Provider is liable for any loss that may not lawfully be excluded, that liability shall not exceed, in aggregate, the total sums paid by you to the Provider across all Services in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under Spanish or EU law, including the mandatory provisions of the TRLGDCU protecting consumers.

11. Duration and termination

These Terms remain in effect for as long as you access the Website, hold an active Community subscription, or are party to a Service agreement with the Provider. Either party may terminate a Community subscription as described in Section 4. The Provider may suspend or terminate your access for a material breach of these Terms, including the conduct described in Section 7.

12. Governing law and jurisdiction

These Terms are governed by Spanish law. Where you act in a business capacity, any dispute arising out of or in connection with these Terms shall be submitted to the courts of the Provider's domicile in Spain, unless a mandatory rule of applicable law provides otherwise.

Where you act as a consumer, this clause does not deprive you of the protection afforded by the mandatory provisions of the law of the country in which you are habitually resident, and any dispute shall instead be submitted to the courts of your own domicile, in accordance with Article 90(2) of Law 1/2000, of 7 January, on Civil Procedure, and Regulation (EU) No. 1215/2012 (Brussels I bis), as applicable. If you are resident in the European Union, you may also refer a dispute to the European Commission's Online Dispute Resolution platform.

13. Amendments

The Provider may amend these Terms at any time. Any amendment will be published on this page with an updated revision date. Where an amendment materially affects a Service you have already engaged, the Provider will notify you directly before the amendment takes effect in respect of that Service.

14. Contact

Queries regarding these Terms may be sent to hello@builtwithskills.com.