Terms of service

1. Who we are

These general terms and conditions ("Terms") govern access to and use of the website located at https://www.builtwithskills.com (the "Website"), the community operated on the Circle platform (the "Community"), which members of Pro join, and the courses within it, including Website in a Week.

The Website and the Community are operated by Heidi Hein, a self-employed individual (autónoma) registered in Spain, trading as Built With Skills (the "Provider", "we" or "us"), working with Jethro Pickering. No company has been incorporated.

Tax identification number (NIF): ESY9226768X. Business address: Calle Montano, 4, 29012 Málaga, Spain. Email: info@builtwithskills.com.

These details are also on our legal notice.

By using the Website or joining the Community you accept these Terms ("User" or "you"). If you do not agree to them, please do not use the Website or join the Community.

2. What is free, and what is paid

Browsing the Website, reading our guides and downloading our free worksheets cost nothing. The Community, and the courses within it including Website in a Week, are part of Pro, our paid membership. Pro renews until you cancel; you can cancel at any time from your Circle account settings.

We also sell paid services: done-for-you website, website audit, one-hour call, press release. Their prices, scope, delivery and your right of withdrawal are set out in our terms for paid services and on each service's own scope page there. Pro's price, the early-access code and how it renews are in section 6 of those terms. Those terms apply to anything you pay for, and prevail over these Terms where the two differ.

Community accounts are held on Circle, a platform operated by a third party. Circle's own terms of service govern your account on that platform, in addition to these Terms.

3. Services we may offer in future

If we offer a new paid service, such as one-to-one coaching, its price, scope and any terms specific to it will be published before you can buy it, and our terms for paid services will apply to it.

4. Price and payment

Everything that is paid, Pro included, is priced, including VAT, on its service page and in our terms for paid services, and is paid through the checkout or payment link described there.

5. Right of withdrawal

For anything you pay for, Pro included, your right as a consumer to withdraw within fourteen days, and how refunds work, are set out in section 5 of our terms for paid services, and you can withdraw on our withdrawal page.

6. Access and permitted use

Access to the Community and to Website in a Week is granted to you personally, for the duration of your membership. You shall not share your account credentials with, or grant access to, any third party, nor reproduce, distribute, or resell the material made available to you, whether in whole or in part.

Should the Provider discontinue the Community, reasonable prior notice will be given, and the Provider will make reasonable efforts to make the course content available to active members through an alternative means.

7. Conduct within the Community

You shall not use the Community to harass or abuse another member, to post unsolicited commercial content, or to solicit other members for your own commercial purposes. The Provider may suspend or end your access to the Community for a breach of this Section. If you have paid for Pro, we refund the unused part of your year, unless the breach was serious or repeated after a warning.

8. Intellectual property

All content made available on the Website and within the Community, including text, video, course material and design, is owned by the Provider or licensed to it, and is protected under Royal Legislative Decree 1/1996, of 12 April, approving the recast text of the Intellectual Property Law, and applicable international treaties. You are granted a limited, personal, non-transferable licence to use such material for your own business, but not to republish, resell, or teach that material as your own.

Who owns the work we produce for you under a paid service is set out in our terms for paid services.

9. No guarantee of results

The Provider does not warrant that use of the Website or the Community will produce any particular financial, commercial, or search ranking outcome. The earnings disclaimer, incorporated into these Terms by reference, sets out this limitation in full.

10. Limitation of liability

The Website and the Community are provided on an "as is" basis. We take reasonable care over what we publish, but we do not guarantee that the Website or the Community will always be available or free of errors.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or wilful misconduct, or any other liability that cannot lawfully be excluded or limited, including under the mandatory provisions of Spanish and EU consumer law. Subject to that, we are not liable to a business user for loss of profit, revenue or data, or for indirect loss, arising from use of the Website or the Community. Liability for paid services is set out in our terms for paid services.

11. Duration and termination

These Terms apply for as long as you use the Website or are a member of the Community. You may leave the Community at any time. The Provider may suspend or end your access for a material breach of these Terms, including the conduct described in Section 7.

12. Governing law and jurisdiction

These Terms, and our terms for paid services, are governed by Spanish law. Where you act in a business capacity, any dispute shall be submitted to the courts of the Provider's domicile in Spain, unless a mandatory rule of applicable law provides otherwise.

Where you act as a consumer, the choice of Spanish law does not deprive you of the protection of the mandatory rules of the country where you habitually live (Article 6 of Regulation (EU) No. 593/2008, Rome I). You may bring proceedings in the courts of your own domicile, and we may only bring proceedings against you there (Article 90(2) of Royal Legislative Decree 1/2007 and Articles 17 and 18 of Regulation (EU) No. 1215/2012, Brussels I bis, as applicable).

13. Amendments

The Provider may amend these Terms at any time. Any amendment will be published on this page with an updated revision date. A change does not alter a paid contract you have already made.

14. Contact

Queries regarding these Terms may be sent to info@builtwithskills.com.